Products, stock and availability
Product information, edition and packaging are described on the relevant product page. Images are for reference; please contact us before purchase if you have questions. Card packs contain random cards and no particular card is guaranteed.
Products shown as available or with unlimited inventory are not necessarily available in unlimited quantities for immediate collection. Availability, quantities and collection times are subject to actual supply and order confirmation. We reserve the final decision on stock and supply arrangements, subject to our existing contractual obligations and applicable law.
If a paid product cannot be supplied, we will contact the customer as soon as possible and arrange a refund for the unavailable product, or another arrangement agreed by the customer. Other contractual and statutory rights are not affected.
Prices, orders and payment
Prices and order details are as shown at checkout. If an obvious pricing or product-information error is found, we will contact the customer as soon as possible.
We currently accept PayMe, bank transfer and FPS. The payment instructions shown at checkout apply. After payment, please WhatsApp +852 6071 5608 with your order number and payment proof for verification.
Promotions
Eligible products, periods, quantities and other conditions are as stated in each promotion. We reserve the final decision on applying promotions in accordance with their conditions and actual availability, and may amend or end promotions that have not yet been applied to an order. Existing contractual obligations and customers' statutory rights are not affected.
Delivery and collection
Meet-up along MTR lines can be arranged in advance. SF Express home delivery is also available, with the delivery charge payable by the recipient to SF Express. A HK$0 shipping charge at checkout means we do not collect the delivery charge in advance; it does not mean free shipping.
For SF Express home delivery, please WhatsApp +852 6071 5608 with your order number and full delivery address after placing the order. Please contact us about delays, loss or damage; we will follow up in accordance with the order and applicable law.
Returns and exchanges
If a product received is incorrect, incomplete or defective, please contact us within 7 days of receipt with your order details and relevant photos so that we can follow up. The appropriate resolution will depend on the circumstances. Contacting us after 7 days or being unable to provide photos does not automatically remove your rights under applicable law.
Pre-orders
Once a pre-order is confirmed, cancellation or refund is not available solely because the customer changes their mind. If we cannot supply the product, we will handle the matter under the supply arrangements above and applicable law. Contractual and statutory rights are not affected.
Privacy and contact
Please see our Privacy Policy for information about personal data.
Email: projectd852@gmail.com
WhatsApp / Phone: +852 6071 5608
Instagram: @project.d_hk
Nothing in these terms affects customers' rights under applicable law.